Convenient, High-Quality Care

UPMC AnywhereCare offers patients with non-emergency symptoms quick online access to high-quality care — anytime, anywhere. If needed, we can send prescriptions directly to your pharmacy.

Diagnosis and Treatment

Patients use video to connect face-to-face with an online UPMC provider* and receive a personal diagnosis and treatment plan if necessary.

How it Works

Download the free mobile app for iOS and Android devices, or access on a computer. Your connection is secure and HIPAA compliant, and your information is private.

*Patients located in Pennsylvania at the time of the service will have a virtual visit with a UPMC-employed provider. Patients outside of Pennsylvania will receive care from a provider employed or contracted by Online Care Network II, P.C. (OCG). OCG is not an affiliate of UPMC.

UPMC AnywhereCare gives you 24/7 access to health care providers online using your computer or mobile device.

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Watch a demo to learn more.

Coughs, colds, allergies — anything that's keeping you from being at your best. UPMC AnywhereCare gives patients with non-emergency symptoms the chance to get the quality care they need online quickly. Anytime. Anywhere.

No traffic or parking hassles and no waiting to schedule an appointment. Instead, you can speak with a health care professional using a secure, high-quality streaming video. And, if needed, we can send prescriptions directly to your pharmacy.

The cost of a UPMC AnywhereCare visit is $49 (or less, depending on your insurance provider). Prescriptions, if needed, must be paid for separately by the patient.

Other than with UPMC Health Plan, UPMC AnywhereCare is not currently a participating provider with respect to these telemedicine services with Medicare, Medicaid, or other third party payers. Patients receiving services through UPMC AnywhereCare who are not UPMC Health Plan members therefore acknowledge and agree that claims for such services will not be submitted to these payers nor will they otherwise be covered by such payers. Patients therefore are personally responsible for any charges incurred while receiving care via UPMC AnywhereCare.


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UPMC AnywhereCare can treat the following conditions:

For Adults

  • Back pain
  • Bronchitis
  • Cold
  • Cold and flu symptoms
  • Cough
  • Diarrhea
  • Pink eye
  • Poison ivy
  • Rash
  • Scabies
  • Seasonal allergies
  • Shingles
  • Sinus infection
  • Sore throat
  • Urinary tract infection
  • Vaginal yeast infection

Children age 3 and older

  • Cold
  • Cough
  • Pink eye
  • Rash
  • Diarrhea
  • Sore throat
  • Vomiting

Your information is private and your connection is secure and HIPAA compliant. If you think you’re having life-threating symptoms, call 911 or seek immediate medical attention.

You must be age 18 or older to use UPMC AnywhereCare. We can treat children ages 3 to 17 through a parent or guardian’s use of the UPMC AnywhereCare website.

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Connect with a UPMC online health care professional conveniently and securely using your smart phone, tablet, or computer. The health care provider will conduct a face-to-face video visit with you to determine a diagnosis. He or she will then give you a personal treatment plan and advice, prepared just for you.

If you’re having life-threating symptoms, call 911 or seek immediate medical attention.

You must be 18+ years or older to use UPMC AnywhereCare. Children ages 3 to 17 may receive treatment through a parent or guardian’s use of the UPMC AnywhereCare website.

Visit our FAQs to learn more about the providers who will treat you.


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During your UPMC AnywhereCare visit, a health care provider licensed in the state you select as your current location will see you.

The Anywhere Care medical team includes:

  • Certified Registered Nurse Practitioners
  • Physician Assistants
  • Doctors

If you select Pennsylvania as your current location, a provider employed or contracted by UPMC or one of its affiliates (“UPMC Providers”) will see you. You will become a patient of UPMC and have a UPMC medical record.

If you’re already a patient of UPMC, you agree that any medical record from your UPMC AnywhereCare visit will become part of your UPMC medical record.

If you select a state other than Pennsylvania as your location, a provider employed or contracted by Online Care Network II, P.C. ("OCG Providers") will see you. You will become a patient of OCG and have an OCG medical record. OCG is not an affiliate of UPMC.

In addition, if you are already an established patient of UPMC, you agree that any medical record generated from your UPMC AnywhereCare visit will be stored in your UPMC medical record.

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UPMC AnywhereCare is HIPAA-compliant. We take great care to make sure we keep your health information private and safe. We use industry-standard encryption technology to automatically encrypt your session.

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