Convenient, High-Quality Care

UPMC AnywhereCare offers patients with non-emergency symptoms quick online access to high-quality care — anytime, anywhere. If needed, prescriptions can be sent directly to your pharmacy.

Diagnosis and Treatment

Patients use video to connect face-to-face with an online UPMC provider* and receive a personal diagnosis and treatment plan if necessary.

How it Works

Access a UPMC provider via a mobile device or desktop. Your information is kept private and your connection is secure and HIPAA compliant.

*If you select a state other than Pennsylvania as your location, you will be seen by a provider employed or contracted by Online Care Network II, P.C. ("OCG Providers"). OCG is not an affiliate of UPMC.

UPMC AnywhereCare gives you 24/7 access to health care providers online using your computer or mobile device.

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Coughs, colds, allergies - anything that's keeping you from being at your best. UPMC AnywhereCare gives patients with non-emergency symptoms like these the opportunity to get the quality care they need online quickly. Anytime. Anywhere.

No traffic or parking hassles and no waiting to schedule an appointment. Instead, you can speak with a health care professional using a secure, high-quality streaming video. And, if needed, prescriptions can be sent directly to your pharmacy.

The cost of a UPMC AnywhereCare visit is $49 (or less, depending on your insurance provider). Prescriptions, if needed, must be paid for separately by the patient.

Other than with UPMC Health Plan, UPMC AnywhereCare is not currently a participating provider with respect to these telemedicine services with Medicare, Medicaid, or other third party payers. Patients receiving services through UPMC AnywhereCare who are not UPMC Health Plan members therefore acknowledge and agree that claims for such services will not be submitted to these payers nor will they otherwise be covered by such payers. Patients therefore are personally responsible for any charges incurred while receiving care via UPMC AnywhereCare.


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The following conditions can be treated via UPMC AnywhereCare:

For Adults

  • Back pain
  • Bronchitis
  • Cold
  • Cold and flu symptoms
  • Cough
  • Diarrhea
  • Pink eye
  • Poison ivy
  • Rash
  • Scabies
  • Seasonal allergies
  • Shingles
  • Sinus infection
  • Sore throat
  • Urinary tract infection
  • Vaginal yeast infection

For Children Ages 3 to 18

  • Cold
  • Cough
  • Pink eye
  • Rash
  • Diarrhea
  • Sore throat
  • Vomiting

Your information is kept private and your connection is secure and HIPAA compliant. If you think you are experiencing life-threating symptoms, please call 911 or seek immediate medical attention. You must be age 18 or older to use UPMC AnywhereCare. Children may be treated through a parent or guardian’s use of the UPMC AnywhereCare website.

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Connect with a UPMC online health care professional in a convenient and secure way using your smart phone, tablet or computer. The health care provider will conduct a face-to-face video visit with you to determine a diagnosis and recommend a personal treatment plan and advice, prepared just for you. If you’re experiencing life-threating symptoms, call 911 or seek immediate medical attention. You must be 18+ years or older to use UPMC AnywhereCare. Children may be treated through a parent or guardian’s use of the UPMC AnywhereCare website.

Visit our FAQs to learn more about the providers who will treat you.


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During your UPMC AnywhereCare visit, you will be seen by a health care provider (Certified Registered Nurse Practitioner, Physician Assistant, or Physician) licensed in the state you select as your current location. If you select Pennsylvania as your current location, you will be seen by a provider employed or contracted by UPMC or one of its affiliates (“UPMC Providers”), you will become a patient of UPMC, and you will have a UPMC medical record.

If you select a state other than Pennsylvania as your location, you will be seen by a provider employed or contracted by Online Care Network II, P.C. (“OCG Providers”), you will become a patient of Online Care Network II, P.C. (“OCG”), and you will have an OCG medical record. OCG is not an affiliate of UPMC. In addition, if you are already an established patient of UPMC, you agree that any medical record generated from your UPMC AnywhereCare visit will be stored in your UPMC medical record.

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UPMC AnywhereCare is HIPAA-compliant. We take great care to ensure that your health information is kept private by using industry standard encryption technology to automatically encrypt your session.

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